126 Jobs in Reston, VA
Maania Consultancy Services is Hiring a Customer Support Manager Near Reston, VA
- 8 years of relevant experience with a bachelors degree OR 6 years of relevant experience with a masters degree required for consideration.
- Experience managing customer support centers
- Acquisition or Contract Management Systems (e.g. DIA CMS - DIA Contract Management System)
- PeopleSoft Financial Systems (e.g. NSA FACTS - NSA Financial Accounting and Corporate Tracking System)
- Financial Programming, Planning, Budgeting or Spend Planning Systems (e.g. IRIMIS - Intelink Resource Management Information System)
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Job Summary
Full Time
$81k-105k (estimate)
04/26/2024
05/11/2024
maania.com
Lewes, DE
25 - 50
IT Outsourcing & Consulting
Related Companies
The following is the career advancement route for Customer Support Manager positions, which can be used as a reference in future career path planning. As a Customer Support Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Manager. You can explore the career advancement for a Customer Support Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Manager job description and responsibilities
Customer support managers lead teams of customer support specialists to ensure that clients receive assistance with the technical aspects of products or services.
02/25/2022: Spartanburg, SC
The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals.
02/26/2022: Winston Salem, NC
Customer Support Managers listen to the needs and desires of customers and lead a team of Customer Service Representatives.
02/10/2022: Rapid City, SD
They are responsible for overseeing teams of Customer Service Representatives.
04/10/2022: Queens Village, NY
Customer Support Managers build and nurture profitable relationships with old and new customers through excellent customer service with the help of customer service representatives.
03/24/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Manager jobs
A good CSM have the affinity for multitasking with precision.
02/20/2022: Cincinnati, OH
They also had a thorough knowledge of legislation pertaining to consumer protection.
02/09/2022: Charlotte, NC
Customer support managers must also create an environment where employees feel valuable to the organization.
04/11/2022: Lancaster, PA
The customer support manager must be able to work with people with different needs.
04/06/2022: Vineland, NJ
As a Customer Support Manager having the right customer service skills and traits don't only make for happier customers, they also make the job more fun.
02/03/2022: Fayetteville, AR
Step 3: View the best colleges and universities for Customer Support Manager.
